Open the Printers Window (Click Start-Settings-Printers). However, you can change the path and directory name at the time of extracting the file. The directory these files are extracted to will have a similar name to the printer model that was downloaded (i.e., c:\lj5500). This will extract all the driver files into a directory on your hard drive. Locate the file using Windows Explorer when the download has completed.ĭouble click on the file. Select a directory to save the file in and click Save. Select Save This Program to Disk and a Save As box will appear. Turn on the printer first, then turn on the computer.Ĭlose any screen savers, virus protection programs, or other software programs running on your computer.Ĭlick on Download Now and a File Download box will appear.
Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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